Gartner Supply Chain Top 25 for 2024
Reflecting the very best in supply chain for 20 years and beyond
Superior supply chains deliver on the business's purpose
They don't just push products; they understand customer value, invest in demand management and promote innovation against ESG. The Gartner Supply Chain Top 25 is a renowned annual ranking of the world's superior supply chains. From financial and corporate social responsibility data and community opinion, we identify, celebrate and profile companies demonstrating excellence in supply chain management. Clients use the peer benchmarks to make the business case for supply chain transformation and the best practices to accelerate supply chain performance.
Macro trends among this year's supply chain leaders
Attract and engage talent
Gartner Supply Chain Top 25 companies differentiate themselves by consistently funding people-centric strategies. Many of them are using AI to redesign and automate processes to reduce work friction and investing in knowledge management and learning and development (L&D) systems. Their CSCOs understand that redefining the skills, roles, relationships and structures within their organization are critical to driving high performance and engagement.
Download our supply chain employee turnover report to learn 3 key talent shifts →AI-driven advances
Supply chain organizations are actively assessing the potential of generative AI (GenAI) to improve customer service, planning and manufacturing, but many are struggling to find clear use cases. Gartner Supply Chain Top 25 companies have built solid foundations in data and digital capabilities. They evaluate both traditional nongenerative AI techniques and GenAI to build practical use cases that benefit most from AI-driven advances.
Explore Gartner's supply chain AI resource center →Antifragile supply chains
Today's volatile, uncertain, complex and ambiguous (VUCA) environment demands that CSCOs embrace uncertainty, learn from it and evolve toward a state called the "antifragile supply chain." Being in the antifragile state helps a complex global supply chain understand how it can achieve its enterprise objectives despite disruption and uncertainty. Gartner Supply Chain Top 25 companies understand that advancing toward antifragility requires several shifts in decision-making processes, technology, network design and many other elements of strategy.
Play our on-demand webinar featuring research on antifragile supply chains →Gartner Supply Chain Top 25 for 2024
Top Company Profiles
Schneider Electric
Schneider recently completed its STRIVE (sustainable, trusted, resilient, intelligent, velocity and efficiency) program, a three-year initiative aimed at transforming the supply chain to provide customers with a strong regional presence, build stronger partnerships with leading suppliers and improve the resilience of supply chain operations.
The World Economic Forum recognized Schneider as one of only three companies to attain its "Circular Lighthouses in the Built Environment" designation for the company's E2E circularity solution, which has avoided sending about 513 million tons of CO2e to customers since 2018 and uses 27% green material content across products.
Cisco Systems
In the area of integrated sustainability, Cisco's focus on embedding circular design principles and driving circular revenue targets means that 99.8% of materials used can be recycled or repurposed.
Cisco is regionally diversifying its network as it tries to develop an antifragile supply chain with significant investments such as laying down manufacturing capacity in India to support growing local demand.
The company also: has implemented a digital twin of its service supply chain; is innovative in the use of AI/ML; continues to lead in enterprise security offerings; and is planning a total customer solution that protects clients from network security threats.
Supply Chain Masters lead the way
Masters have attained top-five composite scores in the Gartner Supply Chain Top 25 for at least seven out of the last 10 years (2014 — 2024).
Apple
- Apple has put in place several important measures to mitigate geopolitical impact, tariffs and single-source risks.
- Apple developed its own chip, and currently all new Mac computers are powered by it.
P&G
- Supply chain is a critical enabler across all five pillars of P&G's integrated growth strategy.
- P&G leverages an internal AI factory to drive capabilities across the organization, including its own GenAI tool, chatPG.
Amazon
- A leader in customer centricity, Amazon's continuous innovation in its facilities includes expanded use of robots.
- Amazon is expanding its same-day delivery service from 55 to more than 90 U.S. metro areas.
Unilever
- Unilever is using AI to help identify alternative ingredients that can strengthen supply chain resilience.
- Unilever's focus on AI-driven advances also acts as a way of attracting and engaging talent and teams.
Actionable, objective insight
Explore these additional complimentary resources and tools on supply chain management: